Privacy Policy

Introduction

Welcome to https://centennial-autism-spectrum-disorder-therapy.denvermentalhealthcare.com (referred to as “Centennial ASD Therapy,” “we,” or “our” in this policy). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of data from users visiting our website, engaging with our services, and interacting with us through various channels.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://centennial-autism-spectrum-disorder-therapy.denvermentalhealthcare.com.
Any mobile applications or software we offer, as well as their respective functionalities.
Online services and products that are part of our ecosystem.
Interactions between our users and authorized representatives.

Please be aware that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines our practices regarding the following activities:

Using our applications and services as an authorized user.
Visiting our websites that reference this Privacy Policy.
Receiving communications from us, including but not limited to newsletters, emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

Account Information: Details related to your user account creation and maintenance, such as usernames, passwords (hashed), and profile information.
Payment Information: Transaction details for services or products purchased, including payment method, billing address, and transaction history.
Financial Information: Data associated with financial aspects of our services, such as banking information (for direct debits or refunds) and invoicing records.
Purchase Information: Details about products or services accessed, purchased, or enquired about, including quantities, dates, and prices.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device types, and advertising IDs, used for analytics and personalization.
Location Data: Information about your geographical location when you interact with our services, helping us provide localized content and services.
Feedback: Your responses to surveys, feedback forms, or reviews, which help us improve our offerings.
Social Media Information: Data collected from social media platforms when users choose to log in via these accounts for seamless access (if applicable).
Product Information: Details about products or services you show interest in, including viewing history and product preferences.

We gather this data through direct user input, automated systems, and partnerships with third-party service providers.

Cookies

We employ cookies to enhance your experience on our website and for analytics purposes:

Strictly Necessary Cookies: These ensure basic functionalities of the website, such as enabling secure log-in sessions.
Preference Cookies: Customizing user preferences, such as language settings or display options.
Analytics Cookies: Tracking website usage statistics to improve our services and understand user behavior.

Users can manage their cookie choices through our Cookie Manager, providing control over non-essential cookies.

Retention and Deletion

We retain personal data for the duration required by applicable laws and for legitimate business purposes. Once the data is no longer needed for these purposes, we securely delete or anonymize it to ensure complete removal from our systems.

Security Measures

Implementing robust security measures is essential to safeguard your personal information:

Encryption: We use encryption protocols to secure data in transit and at rest.
Secure Third-Party Processing: Engaging trusted third-party service providers who adhere to strict privacy standards.
Access Controls: Limiting access to personal data to authorized personnel only.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years of age. Our services do not knowingly collect or solicit personal information from minors, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you have various rights regarding your personal data:

Access: Request access to the personal data we hold about you.
Rectification: Ask for corrections if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): Demand the deletion of your personal data, subject to certain exceptions.
Restriction: Limit our processing of your data in specific circumstances.
Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection: Object to the processing of your data for specific purposes.
Non-Discrimination: Assert your right not to be discriminated against for refusing certain data processing activities.
Appeals/Complaints: File appeals or complaints with our privacy team or relevant regulatory authorities.

To exercise these rights, please contact our dedicated privacy team via the channels provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any questions, requests for unsubscribe, or inquiries related to data privacy, please contact us:

Email: contact@centennial-autism-spectrum-disorder-therapy.denvermentalhealthcare.com
Postal Address: [Provide the physical address]